Karolina Documentation
AI-powered customer success platform — setup, integrations, security, and workflows.
Welcome to the Karolina documentation. Use the sidebar to browse guides for onboarding, integrations, AI copilot, autonomous agents, and enterprise security.
Start here
- Getting started — authentication, onboarding, and team setup
- Integrations — connect CRM, Slack, support, and analytics tools
- Core concepts — accounts, health scoring, signals, and actions
- Troubleshooting — common issues and support
Product areas
| Area | What you’ll learn |
|---|---|
| AI Copilot | Chat, email generation, and account summaries |
| Autonomous Agents | AOPs, templates, and monitoring |
| Workflows | Triggers, execution, and automation types |
| Security | SSO/SAML, RBAC, and data privacy |
Need help? Contact [email protected].