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Integration Errors
Integration Errors
Troubleshoot integration connection and sync issues.
| Error |
Cause |
Solution |
| Invalid client |
Wrong credentials |
Re-enter credentials |
| Redirect mismatch |
Wrong callback URL |
Update in IdP |
| Access denied |
User rejected |
Re-authorize |
| Expired token |
Token too old |
Refresh/reconnect |
| Error |
Cause |
Solution |
| Invalid key |
Wrong key |
Check key in provider |
| Insufficient permissions |
Missing scopes |
Add scopes in provider |
| Rate limited |
Too many requests |
Wait, reduce frequency |
| Check |
Solution |
| Connection status |
Should be green |
| Sync enabled |
Enable in settings |
| Permissions |
Reconnect |
| Rate limits |
Reduce frequency |
| Cause |
Solution |
| Missing fields |
Check field mapping |
| Wrong filters |
Review sync filters |
| Date range |
Extend history |
| Permissions |
Check API scopes |
| Error |
Cause |
Solution |
| Timeout |
Slow response |
Retry, reduce data |
| Rate limited |
Too many requests |
Add delay |
| Auth failed |
Creds expired |
Refresh |
| Data invalid |
Format issue |
Check mapping |
| Issue |
Solution |
| No accounts |
Check field mapping |
| Duplicate contacts |
Set matching rules |
| Missing opportunities |
Enable in scopes |
| Sync slow |
Reduce sync frequency |
| Issue |
Solution |
| No DMs |
Check DM permissions |
| Wrong channel |
Update routing |
| Commands not working |
Reinstall app |
| Missing alerts |
Check notification settings |
| Issue |
Solution |
| No customers |
Verify email matching |
| Missing invoices |
Check webhook |
| Payment issues |
Stripe status |
| MRR wrong |
Check currency |
- Go to Settings → Integrations
- Click integration
- View status and logs
- Click Test Connection
- See detailed output
- Fix reported issues
- Click Sync Now
- Watch for errors
- Review sync log
Last updated on July 14, 2026
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