Monitoring

Agent Monitoring

Track and analyze autonomous agent performance.

Monitoring Dashboard

Access from Agents → Monitoring:

Key Metrics

Metric	Description
Active Agents	Currently running
Tasks Completed	Successful actions today
Pending Approvals	Awaiting human decision
Avg Response Time	Time to complete task
Error Rate	% of failed executions

Live Activity Feed

Real-Time Updates

Watch agents work:

[09:15:32] Health Monitor started
[09:15:33] Scanning 145 accounts...
[09:15:45] Found 3 at-risk accounts
[09:15:46] Creating actions...
[09:15:47] Action created: Acme Corp - Check-in
[09:15:48] Action created: Globex - Risk review
[09:15:49] Alert sent to CS team
[09:15:50] Health Monitor completed

[09:16:02] Email Agent started
[09:16:03] Drafting check-in for TechStart
[09:16:08] Email draft ready
[09:16:09] Awaiting approval

Activity Types

Type	Description
Started	Agent began execution
Completed	Successfully finished
Failed	Error occurred
Waiting	Awaiting approval
Action	Created/modified item

Execution History

Viewing History

Access past executions:

View	Shows
All	Every execution
By Agent	Specific agent history
By Account	Per-account activity
By Outcome	Successes, failures
By Date	Time-based view

Execution Detail

Click any execution to see:

Execution #12345
Agent: Health Monitor
Started: Mar 21, 2024 09:15 AM
Duration: 18 seconds
Status: ✅ Completed

Accounts Affected: 3
Actions Created: 3
Alerts Sent: 1

Steps:
1. ✓ Scanned 145 accounts (15s)
2. ✓ Identified 3 at-risk (2s)
3. ✓ Created actions (1s)
4. ✓ Sent alerts (0s)

Log:
[INFO] Monitor started
[INFO] Scanning accounts...
[INFO] Found 3 matches
[INFO] Creating actions...
[INFO] Actions created
[INFO] Sending alerts...
[INFO] Alerts sent
[INFO] Complete

Approval Queue

Pending Approvals

Review agent requests:

Item	Agent	Request	Time
Email to Acme CEO	Email Agent	Send executive outreach	2m ago
Update Priority	Task Agent	Change to Critical	5m ago
Cancel Risk Alert	Monitor Agent	Dismiss risk	12m ago

Approval Actions

Action	Result
Approve	Agent proceeds
Reject	Agent stops
Modify	Change before approving
Skip	Move to next item

Bulk Approvals

Process multiple:

Select items
Click Approve Selected or Reject Selected
Confirm
All processed

Performance Analytics

Agent Performance

View by agent:

Metric	This Week	Last Week	Change
Executions	145	132	+10%
Success Rate	98%	96%	+2%
Avg Duration	12s	15s	-20%
Approvals Needed	23	45	-49%

Trend Charts

Chart	Shows
Executions Over Time	Volume trends
Success Rate	Quality trends
Approval Rate	Autonomy level
Response Time	Speed trends

Error Tracking

Error List

View all failures:

Error	Agent	Account	Time
API timeout	Email Agent	Acme	09
Invalid data	Analysis	Globex	10
Auth failed	Sync	TechStart	11

Error Detail

Click to investigate:

Error: API Timeout
Agent: Email Agent
Time: Mar 21, 2024 09:45 AM
Account: Acme Corp

Context:
Sending check-in email to [email protected]

Error Details:
Request to Gmail API timed out after 30s

Retry Information:
Retry count: 3
Last retry: 09:45:30
Status: Retrying

Actions:
- Retry Now
- Skip
- Cancel

Error Resolution

Issue	Solution
Timeout	Retry, increase timeout
Rate limit	Wait, add delay
Auth failure	Refresh credentials
Invalid data	Check data source

Notifications

Alert Settings

Configure alerts:

Alert	When
Execution failed	Any failure
Multiple failures	3+ in an hour
Approval needed	New pending item
Agent stopped	Agent disabled

Notification Channels

Channel	Setup
In-App	Always available
Email	Configure in settings
Slack	Connect Slack integration

Best Practices

Monitoring Tips

Practice	Benefit
Check daily	Catch issues early
Review errors	Improve agent design
Track trends	Measure improvement
Approve promptly	Keep agents moving
Document issues	Build knowledge base

Optimization

Goal	Approach
Faster approval	Batch approvals
Fewer failures	Improve agent design
Less oversight	Raise autonomy level
Better quality	Review and iterate