QBR Decks
QBR Decks
Create and share professional quarterly business review presentations.
Overview
QBR Decks help you build compelling quarterly business reviews that showcase customer value, track progress, and drive renewals and expansions.
QBR Deck Builder
Access from the main navigation:
- Click QBR Decks in the sidebar
- View existing decks
- Click Create New Deck
- Select an account
- Start building
Deck Templates
Karolina offers several templates:
| Template | Best For |
|---|---|
| Executive QBR | C-suite presentations |
| Technical Review | IT/infrastructure teams |
| ROI Review | Value-focused discussions |
| Renewal QBR | Pre-renewal meetings |
| Expansion QBR | Upsell conversations |
| Blank Canvas | Custom presentations |
Deck Sections
Required Sections
| Section | Content |
|---|---|
| Cover | Company logos, date, CSM name |
| Agenda | Meeting overview |
| Executive Summary | Key highlights in 3-5 bullets |
| Health Score | Current score and trend |
| Achievements | What they’ve accomplished |
| Open Issues | Current challenges |
| Next Steps | Action items |
Optional Sections
| Section | Content |
|---|---|
| Usage Overview | Product adoption metrics |
| Feature Adoption | Which features they use |
| Support Summary | Ticket volume and topics |
| ROI Analysis | Calculated value delivered |
| Roadmap Preview | Upcoming features |
| Competitive Context | Market positioning |
| Training Opportunities | Skill gaps and sessions |
| Recommendations | Suggested next steps |
Creating a Deck
Step 1: Select Template
Choose a starting template or blank canvas.
Step 2: Select Account
Choose the customer account for this QBR.
Step 3: Select Date Range
Choose the quarter or custom date range to cover.
Step 4: Configure Sections
- Enable/disable sections
- Reorder as needed
- Select data sources for each section
Step 5: Customize Content
Edit any auto-populated content:
- Change text
- Add custom insights
- Include manual notes
- Upload additional images
Step 6: Generate with AI
Click Generate Content to auto-populate with AI:
- Written summaries
- Key talking points
- Insight explanations
- Recommended actions
Deck Editor
Adding Slides
- Click Add Slide
- Choose slide type:
- Title slide
- Content slide
- Chart slide
- Image slide
- Quote slide
Slide Types
| Type | Use Case |
|---|---|
| Bullets | Lists and key points |
| Two-Column | Comparison content |
| Timeline | Chronological events |
| Metric Card | Single big number |
| Chart | Visual data display |
| Quote | Customer testimonials |
| CTA | Call to action |
Editing Slides
Click any slide element to edit:
- Text: Click to edit inline
- Images: Drag to replace
- Charts: Select data source
- Colors: Choose theme colors
Formatting Options
| Option | Description |
|---|---|
| Font size | Adjust heading sizes |
| Bullets | Add/remove bullet points |
| Alignment | Left, center, right |
| Spacing | Adjust element spacing |
| Background | Choose slide background |
Data Integration
Auto-Populated Data
QBR decks automatically pull:
| Data | Source |
|---|---|
| Health score | Account profile |
| Usage metrics | Product analytics |
| Support tickets | Zendesk/Intercom |
| Meeting history | Calendar |
| Email sentiment | Gmail/Outlook |
| NPS scores | Surveys |
Adding Custom Data
- Click Add Custom Metric
- Enter value and label
- Choose display format
- Add to any slide
Sharing Decks
Share Link
Generate a read-only link:
- Click Share
- Click Create Link
- Set expiration (optional)
- Copy and send link
Send deck via email:
- Click Share
- Click Email
- Enter recipient(s)
- Add personal note
- Click Send
Export Options
| Format | Use Case |
|---|---|
| Print, email attachment | |
| PowerPoint | Further editing |
| Images | Individual slides as PNG |
Presentation Mode
Present directly from Karolina:
- Click Present
- Navigate with arrows
- Use speaker notes
- Exit with Escape
Collaboration
Comments
Add comments on slides:
- Click Comment icon
- Select slide area
- Type comment
- Tag team members
Version History
View previous versions:
- Click History
- See all versions
- Click to preview
- Restore if needed
Team Templates
Create organization-wide templates:
- Build a deck
- Click Save as Template
- Name the template
- Share with team
Best Practices
Design Tips
| Tip | Description |
|---|---|
| Less text | Use visuals over paragraphs |
| One idea per slide | Don’t overcrowd |
| Consistent branding | Use your company colors |
| High contrast | Ensure readability |
| Call to action | End with clear next steps |
Content Tips
- Lead with value delivered
- Use specific metrics
- Include customer quotes
- Address challenges honestly
- Recommend specific actions
Presentation Tips
- Practice before meeting
- Anticipate questions
- Have backup data ready
- Leave time for discussion
- Follow up with meeting notes
Troubleshooting
| Issue | Solution |
|---|---|
| Data not populating | Check integration sync |
| Can’t edit slide | Verify permissions |
| Share link broken | Regenerate link |
| Export failing | Try different format |
| Template missing | Check team templates |